Who We Are
Pink Frog Studio (“we”, “us”, “our”) is a digital innovation lab based in Exeter, UK. We design and deliver digital solutions for service and hospitality businesses, with a focus on innovation, efficiency, and measurable outcomes. Our website address is: https://pinkfrog.studio.
What Data We Collect
- Contact details (when you fill out forms, request information, or collaborate with us)
- Business/project information (if you engage our lab for digital projects)
- Website usage data (cookies, analytics, technical logs)
- Comments or feedback (if submitted via our site or portals)
How We Use Your Data
- To respond to enquiries and deliver digital innovation services
- To manage client onboarding, project collaboration, and communication
- To improve our website, digital products, and user experience
- For billing, administration, and legal compliance
Comments and Feedback
When visitors submit comments or feedback, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string for spam detection. If you use a profile image (e.g. via Gravatar), your image may appear alongside your comment.
Media
If you upload images or files, avoid including embedded location data (EXIF GPS), as visitors may be able to extract this data.
Cookies
- We use cookies for analytics and essential site functions.
- You can disable cookies in your browser settings.
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (lasts one year).
Embedded Content
Articles or project pages may include embedded content (videos, images, code snippets, etc.) from other sites. Embedded content behaves as if you visited the other site directly and may collect data or use cookies.
Who We Share Your Data With
We do not sell your data. Data may be shared with trusted providers (e.g., hosting, analytics, cloud collaboration tools) only as necessary to deliver our digital services and maintain security. If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments and project collaboration data are retained indefinitely for accountability and project history.
- For registered users or collaborators, all personal info in your profile is stored. You can see, edit, or delete your info at any time (except username). Site admins can also edit this info.
Your Rights
- Request a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing or non-essential communication
- To exercise your rights, contact us at [your email/contact form]
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Project data is stored securely in the UK or EU.
Contact
For privacy-related questions, contact us via our contact form on the contact page.