Last updated: 27 June 2025

These Terms of Service ("Terms") govern your use of Pink Frog Studio Ltd's services and website. By using our services, you agree to these Terms.

1. Services

Pink Frog Studio provides:

Web design and development services
Google Ads management and optimization
Digital marketing consultation
Related support and maintenance services

2. Client Responsibilities

You agree to:

Provide accurate and timely information
Respond to requests within reasonable timeframes
Pay invoices according to agreed terms
Provide necessary access to accounts and platforms
Own or have rights to all content provided

3. Payment Terms

Web Design Projects

50% deposit required to begin work
Remaining 50% due upon project completion
Additional work billed at agreed hourly rates

Google Ads Management

Monthly management fees paid in advance
Ad spend billed separately by Google
No long-term contracts - month-to-month service

4. Project Timelines

Timelines are estimates based on prompt client feedback
Delays in client response may extend project completion
Rush projects may incur additional fees

5. Intellectual Property

Upon final payment, you own all custom design work
We retain rights to use work in our portfolio
Third-party licenses remain with their respective owners
We may use anonymized performance data for case studies

6. Confidentiality

We maintain strict confidentiality of your business information, data, and strategies. We will not share your information with third parties without consent.

7. Warranties and Disclaimers

We provide services "as is" and make no warranties regarding:

Specific business results or revenue
Search engine rankings or positions
Third-party platform changes or policies

8. Limitation of Liability

Our liability is limited to the amount paid for services in the preceding 3 months. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate with 30 days written notice
Outstanding invoices become immediately due
We will provide necessary files and account access

10. Refund Policy

30-day money-back guarantee on Google Ads management
Web design deposits non-refundable once work begins
Refunds processed within 14 business days

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of updated Terms.

13. Contact Information

For questions about these Terms, contact us at:

Email: hello@pinkfrog.studio
Phone: 07432 829707
WhatsApp: +447432829707