AGA, heating & plumbing specialist · Devon & Cornwall · 2025


01 — Context
LSJD is who you call when the AGA at the heart of the house goes cold. Servicing, repairs, installations and home moves, plus full plumbing and heating and a 24/7 emergency line, run by Luke Dennis, an OFTEC-registered engineer with over 20 years on the tools across Devon, Cornwall and Somerset. A genuine specialist, and a local alternative to the big national suppliers.
The kind of customer who owns an AGA chooses their engineer carefully. Credibility on the page maps straight to the first phone call, so a site that looks generic or unsure loses the enquiry before it’s made.
The brief was a site that earns that trust on sight: warm, expert, clearly specialist, and reassuring at the exact moment a homeowner is searching because something’s gone wrong.

02 — Approach
We built it around the AGA owner’s moment of need. The services laid out plainly, the 20+ years and OFTEC registration where they reassure, and the emergency line a tap away for the homeowner whose range cooker has just gone cold on a winter morning.
Every page does the qualifying before the phone rings. A visitor lands knowing LSJD covers their area, handles their exact problem and has the credentials to back it, so the call that comes in is a warm one ready to book.
The whole thing carries the brand’s own warmth, "Your Warmth Matters", without losing the precision an expert engineer trades on. Confident and human, never generic, on fast foundations that load the instant someone needs help.


03 — Outcome
LSJD now has a site that signals specialist from the first glance. A homeowner with a cold AGA finds an engineer who clearly knows the appliance, covers their patch and can be reached straight away, which is exactly what turns a search into a booking.
It does the trust-building before the conversation starts. Enquiries arrive already knowing the experience, the credentials and the service area, so Luke spends his time fixing AGAs rather than explaining who he is.
A warm, credible home for a genuine specialist, positioned as the trusted local choice against the bigger national names.
04 — Tech stack
AGA gone cold?